Shipping Policy
At Brown Nest, we are committed to delivering your favorite tea blends quickly, safely, and fresh to your doorstep.
📦 1. Order Processing
- All orders are processed within 1–2 business days
- Orders are not shipped on Sundays or public holidays
- Once your order is confirmed, you will receive a confirmation email
🚚 2. Shipping Coverage
👉 We currently ship across India
- Delivery is available in most cities and towns
- For remote locations, delivery time may vary
⏱️ 3. Delivery Time
- Metro Cities: 2–4 business days
- Other Locations: 3–7 business days
Delivery timelines may vary due to courier delays, weather, or unforeseen circumstances.
💸 4. Shipping Charges
- Free shipping on orders above ₹[XXXX]
- Standard shipping charges apply to orders below this amount
(You can customize this based on your pricing strategy)
📍 5. Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS
- You can track your order in real-time
📦 6. Packaging
- All products are carefully packed to maintain freshness and quality
- We ensure secure packaging to prevent damage during transit
❗ 7. Delivery Issues
If you face any issues such as:
- Delayed delivery
- Damaged package
- Missing items
👉 Please contact us within 48 hours of delivery
📞 8. Contact Us
For shipping-related queries:
Brown Nest
📧 Email: sales@brownnest.in
📞 Phone: +91 9506955606
